Non-Refundable and Non-Returnable Policy:

At The Glossy Shop, we strive to provide you with the highest quality products and an exceptional shopping experience. To maintain the integrity and safety of our products, we have a non-refundable and non-returnable policy in place.

Due to the nature of our serums and skincare products, we cannot accept returns or offer refunds once the product has been purchased and opened. This policy ensures that all our customers receive brand-new, unopened products that have not been tampered with or compromised in any way.

We understand that skincare preferences and results can vary from person to person. While we invest considerable effort into providing accurate product descriptions, ingredient lists, and customer support, we cannot guarantee individual results or compatibility with every skin type.

To help you make an informed decision, we provide detailed information about our serums on our website, including ingredient lists, usage instructions, and any potential considerations. We encourage you to review this information and reach out to our customer service team with any questions or concerns before making a purchase.

In the unlikely event that you receive a damaged or defective product, please contact our customer service team within 48 hours of receiving your order. We will gladly assist you in resolving the issue and ensuring your satisfaction.

We appreciate your understanding and cooperation regarding our non-refundable and non-returnable policy. Our priority is to deliver premium serums that meet your expectations and provide visible results. Should you have any questions or require further assistance, please don't hesitate to reach out to our dedicated customer service team.

Thank you for choosing The Glossy Shop as your skincare destination. We look forward to serving you and helping you achieve your skincare goals.